The first crucial decision is who to employ to fit your new kitchen and there are a number of options to consider. You can use installers recommended by your kitchen retailer, you can source your own local kitchen installer, you can install the kitchen yourself or maybe find a family member or friend who's able to install for you. At this stage, before committing, we would always recommend getting three quotations. Make sure the brief you provide to all installers is exactly the same so that you can compare like for like when the quotations come in.
When thinking through your options, here are some useful questions to consider:-
Has the installer provided you with a full and detailed quotation? Are there any potentially hidden extras? Are they happy to answer any questions you may have?
Does the installer regularly install kitchens or are they more of a general tradesman?
Is the installer happy to spend time discussing the project with you prior to starting?
Is the installer happy providing you with a work schedule so that you know what is happening on a day-to-day basis?
Does the installer provide all the services required – plumbing, gas and electrical work or do additional contractors have to be called in ... and if so, are there additional costs?
Will you be without use of your kitchen/kitchen sink? For how long? Is the installer happy to help set up a temporary solution?
Does the installer offer a complete final clean and after-fit service?
Does the installer have all the necessary certification to meet UK legislation and regulation?
Does the installer offer a friendly and professional service? Is the installer happy to provide references from past clients?
Is the installer recommended by family or friends? If installer's details are provided by the supplier, do installer and supplier have a good working relationship?
Do you feel the installer will provide you with unbiased advice?
Do you intuitively feel you can work with the installer since they are going to be present in your home for a few days/weeks?!
Do you feel you can trust the installer?